Privacy Protection & Data Transparency

Privacy Policy

Privacy Policy - Your Transport Brokers, LLC

📅 Last Updated: October 13, 2026
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How We Protect & Respect Your Personal Data

This Privacy Policy explains how Your Transport Brokers, LLC ("Your Transport Brokers," "YTB," "we," "us") collects, uses, shares, and protects personal information. It applies when you visit yourtransportbrokers.com, request a quote, book a shipment, or communicate with us.

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Consumer Guarantee
We do not sell your personal information.
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1. Who We Are

Your Transport Brokers, LLC is an auto transport broker located at 613 SW Pine Island Rd Unit 17, Cape Coral, FL 33991. We are a subsidiary of Your Logistics Brokers, Inc. Contact details are at the end of this policy.

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2. Information We Collect

Information you give us:

  • •Contact details: name, phone number, and email address.
  • •Shipment details: pickup and delivery addresses, available dates, and the names and phone numbers of anyone releasing or receiving the vehicle for you. Please share someone else's details only with their permission.
  • •Vehicle details: year, make, model, operating condition, modifications, and, when needed for dispatch, the VIN and photos.
  • •Payment details: your Broker Fee is processed by a third-party payment processor. We do not store full card numbers on our systems.
  • •Communications: messages, emails, call notes, and anything else you send us.

Information collected automatically: IP address, device and browser type, pages viewed, referring website, the date and time of your visit, and approximate location based on your IP address. Some of this is collected through cookies (see Section 6).

Information from others: carriers (pickup and delivery confirmations, Bills of Lading, photos, and claim information), dispatch platforms, and payment processors (payment confirmations).

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3. How We Use Your Information

  • •To prepare quotes, book shipments, and assign qualified carriers.
  • •To coordinate pickup and delivery, and to send you status updates by phone, text, and email.
  • •To process payments and refunds.
  • •To answer your questions and help with any damage claims.
  • •To send marketing messages, but only where you have agreed to receive them.
  • •To operate, secure, and improve our website and prevent fraud.
  • •To meet legal, tax, and regulatory obligations, including federal record-keeping rules for brokers.
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4. How We Share Your Information

  • •Carrier marketplaces and dispatch platforms. To find a carrier, we post limited shipment details, such as pickup and delivery city, state, and ZIP code, vehicle type, dates, and price, on platforms used by licensed carriers. Your name, full street address, and phone number are shared only with the carrier assigned to your shipment.
  • •The assigned carrier and its driver, so they can pick up and deliver your vehicle.
  • •Service providers that help us run our business, such as website hosting, email, phone and text messaging, payment processing, and customer-management providers. They may use your information only to provide services to us.
  • •Our affiliates, including our parent company Your Logistics Brokers, Inc. and companies under common ownership, for business operations, customer support, and administration.
  • •Legal and safety reasons: to comply with law, legal process, or government requests; to enforce our Terms; or to protect the rights, property, or safety of our customers, carriers, us, or others.
  • •Business transfers, such as a merger, acquisition, or sale of assets, subject to this policy.
  • •With your consent, or at your direction.

Text messaging privacy: We do not sell or share your mobile phone number or text message opt-in consent with third parties or affiliates for their marketing or promotional purposes. Text message opt-in data and consent are never shared with third parties.

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5. Calls and Text Messages

If you give us your phone number, we and your assigned carrier may call and text you about your quote and shipment, as described in our Terms of Service. We send marketing texts only with your prior express written consent, which is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help.

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6. Cookies and Analytics

Our website uses cookies that it needs to work, such as cookies that keep forms and sessions running. We may also use analytics tools to understand how visitors use the site so we can improve it. You can block or delete cookies in your browser settings, although some features may then stop working. If we use advertising cookies, we will honor a Global Privacy Control signal from your browser as a request to opt out of them.

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7. How Long We Keep Information

We keep personal information only as long as we need it for the purposes described in this policy. Federal regulations require brokers to keep a record of each brokered shipment for at least three years (49 C.F.R. § 371.3), and we may keep some information longer to meet tax, legal, or claim obligations. When we no longer need information, we delete it or de-identify it.

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8. How We Protect Information

We use reasonable administrative, technical, and physical safeguards, including encrypted (SSL/TLS) connections and restricted access to customer records. No method of transmission or storage is completely secure. If a security breach affects your personal information, we will notify you as required by law, including Florida's Information Protection Act.

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9. Your Choices and Rights

  • •Access, correction, and deletion: you may ask to see, correct, or delete the personal information we hold about you by emailing info@yourtransportbrokers.com or calling (239) 810-8226. We may need to keep some records to meet legal requirements.
  • •Marketing emails: use the unsubscribe link in any marketing email.
  • •Text messages: reply STOP at any time.
  • •State privacy rights: depending on where you live, state privacy laws may give you additional rights. Where those laws apply to us, we will honor them, and we will not discriminate against you for exercising your rights.

We will respond to verified requests within 45 days. To protect your information, we may need to confirm your identity before acting on a request. You may use an authorized agent, and if we deny your request, you may appeal by replying to our response.

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10. Children's Privacy

Our services are intended for adults 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

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11. Third-Party Websites

Our site may link to websites we do not control, such as FMCSA or carrier sites. Their privacy practices are governed by their own policies.

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12. Where We Process Information

We are based in the United States, and we process and store information in the United States.

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13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last Updated" date. If we make significant changes, we will give more prominent notice.

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14. Contact Us

Questions or privacy requests? Contact us:

Your Transport Brokers, LLC

A subsidiary of Your Logistics Brokers, Inc.

613 SW Pine Island Rd Unit 17, Cape Coral, FL 33991

Phone: (239) 810-8226 (24 hours a day, 7 days a week)

Email: info@yourtransportbrokers.com

USDOT No. [USDOT NUMBER] MC No. [MC NUMBER]

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Phone Support (24/7)
(239) 810-8226
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Questions Regarding Your Privacy?

Our team is available 24 hours a day, 7 days a week to answer questions or fulfill any personal data inquiries and rights requests.