Frequently Asked Questions

An auto transport broker connects customers with licensed and insured vehicle carriers. Instead of operating transport trucks directly, we work with a nationwide network of trusted carriers to find the best transportation solution based on your route, schedule, and budget.

Yes. Every carrier in our network is required to maintain active cargo insurance and liability coverage. Before your shipment begins, your assigned carrier's insurance information will be available upon request.

Simply complete our online quote request form with your pickup location, delivery location, vehicle details, and contact information. Our transportation specialists will review your request and provide a competitive, no-obligation quote.

We transport a wide range of vehicles, including cars, SUVs, pickup trucks, vans, luxury vehicles, classic cars, exotic cars, electric vehicles, motorcycles, and fleet vehicles.

Open Transport is the most affordable and commonly used shipping method — vehicles are transported on an open trailer.

Enclosed Transport provides additional protection from weather and road debris, making it ideal for luxury, exotic, antique, and classic vehicles.

Yes. Whenever road conditions and local regulations allow, carriers will pick up and deliver your vehicle as close to your requested locations as possible.

Yes. Non-operational vehicles can usually be transported if you let us know in advance. Special loading equipment may be required, which could affect the shipping cost.

Transit time depends on the pickup and delivery locations, route distance, weather conditions, traffic, and carrier availability. Our team will provide an estimated delivery timeframe before your shipment begins.

Pickup availability depends on your location and current carrier schedules. If you need faster service, expedited shipping may be available.

Yes. We'll work with you to schedule pickup based on your preferred timeframe, although exact dates may vary depending on carrier availability.

Several factors affect your quote, including pickup and delivery distance, vehicle size and weight, vehicle condition, transport type, seasonal demand, carrier availability, and fuel costs.

No. We believe in transparent pricing and clearly explain your quote before you book your shipment.

Payment terms vary depending on the shipment and assigned carrier. Our team will explain the payment process before your transport is scheduled.

Before pickup, we recommend that you:
• Wash your vehicle.
• Remove personal belongings.
• Leave about one-quarter tank of fuel.
• Disable alarms if possible.
• Check for existing damage.
• Remove toll tags and parking passes.

Some carriers may allow a small number of personal items, while others do not. Please speak with our team before loading any belongings into your vehicle.

You'll inspect the vehicle with the carrier and compare its condition to the inspection report completed during pickup. Once everything is confirmed, you'll sign the final delivery paperwork.

If you need to change your pickup date, delivery location, or vehicle information, contact us as soon as possible. We'll do our best to accommodate your request.